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Salesforce Administrator

We are a Marketing Platform and Analytics Solution to help Fashion, Luxury and Cosmetics professionals discover, activate and measure the voices that matter for their brands. 

Founded in NYC with operating headquarters in Paris, and offices in London, Milan, Los Angeles, Tokyo, Madrid, Girona and Craiova; we work with over 1,000 brands in more than 100 countries as well as partners like IMG, the Council of Fashion Designers of America, the British Fashion Council, Pitti Uomo, and Google to accelerate their business and build lasting exposure. Our company's industry communities GPS Radar & Style Coalition bring together over 50,000 influencers, editors, buyers and more to share content, events, news, images and more. 

ROLE:
The Salesforce Administrator will be responsible for managing the day-to-day operations of the Salesforce system ensuring data quality, developing reports and dashboards, and providing user support. In addition, the Salesforce Administrator will gather business requirements, document workflows, provide hands-on configuration, and troubleshoot issues to the wider Launchmetrics team.


RESPONSIBILITIES:

  • Build, run, and manage reports and dashboards across departments to assist with business and operational requirements and processes.
  • Maintain data quality by identifying, deleting, or merging duplicate records, cleansing and updating inaccurate data.
  • Create and manage page layouts, fields, profiles/user roles, and business rules (validations and workflow) to support business requirements.
  • Manage and fulfill all Salesforce requests from end users globally.
  • Provide end user training to all new employees.
  • Assist in package and software updates to all environments (development, staging, production).
  • Document system configurations and change management, consistently communicating updates to the global team.
  • Maintain relationships with third party vendors (DocuSign, Duplicate Check, etc).
  • Recommend Salesforce strategies, policies, and procedures by evaluating organisation outcomes, identifying problems, evaluating trends, and anticipating requirements.

EXPERIENCE:

  • 2+ Years Salesforce experience
  • Proficient in Excel including ability to conduct v-lookups, pivot tables, etc.
  • Pardot, DocuSign, NetSuite, Gainsight, Desk experience a plus

WHAT DO WE OFFER?

  • A fantastic opportunity to be part of a company that has revolutionised industries.
  • A chance to work with a passionate, driven and fun team.
  • Pension scheme with employer contribution.
  • An incredible work environment – fun, casual and fast-paced;
    • Weekly team lunches
    • Monthly team activities and outings
    • We work remotely the week between Christmas and New Year’s
    • Summer Friday’s

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